Evaluating training programs : the four levels

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Evaluating training programs : the four levels / Donald L. Kirkpatrick, James D. Kirkpatrick

版:

3rd ed

資料種別:

図書

出版情報:

San Francisco, Calif. : Berrett-Koehler, c2006

形態:

xvii, 379 p. ; 24 cm

著者名:

ISBN:

9781576753484 [1576753484]

書誌ID:

BA77914294

子書誌情報

フルテキスト

所蔵情報

他の版・巻

書誌詳細

注記:

Includes bibliographical references and index
Some copies have different pagination: xvii, 372 p

主題:

Employees--Training of--Evaluation

言語:

英語

目次情報:

Foreword

Foreword to the Third Edition

Preface

Concepts, Principles, Guidelines, and Techniques / Part 1：

Evaluating: Part of a Ten-Step Process / 1：

Reasons for Evaluating / 2：

The Four Levels: An Overview / 3：

Evaluating Reaction / 4：

Evaluating Learning / 5：

Evaluating Behavior / 6：

Evaluating Results / 7：

Implementing the Four Levels / 8：

Managing Change / 9：

Using Balanced Scorecards to Transfer Learning to Behavior / 10：

So How Is E-Learning Different? / 11：

Case Studies of Implementation / Part 2：

Developing an Effective Level 1 Reaction Form: Duke Energy Corporation / 12：

Evaluating a Training Program for Nonexempt Employees: First Union National Bank / 13：

Evaluating a Training Program on Developing Supervisory Skills: Management Institute, University of Wisconsin / 14：

Evaluating a Leadership Training Program: Gap Inc. / 15：

Evaluating a Leadership Development Program: U.S. Geological Survey / 16：

Evaluating a Leadership Development Program: Caterpillar, Inc. / 17：

Evaluating Desktop Application Courses: Pollak Learning Alliance (Australia) / 18：

Evaluating an Orientation Program for New Managers: Canada Revenue Agency, Pacific Region / 19：

Evaluating Training for an Outage Management System: PacifiCorp / 20：

Evaluating a Coaching and Counseling Course: Grupo Iberdrola (Spain) / 21：

Evaluating a Performance Learning Model: Defense Acquisition University / 22：

Evaluating an Information Technology Skills Training Program: The Regence Group / 23：

Evaluating a Performance Improvement Program: Toyota Motor Sales, U.S.A., Inc. / 24：

Evaluating a Career Development Initiative: Innovative Computer, Inc. / 25：

Evaluating the Four Levels by Using a New Assessment Process: Army and Air Force Exchange Service (AAFES) / 26：

Evaluating a Training Program at All Four Levels: Cisco Systems, Inc. / 27：

Index

The Authors

Foreword

Foreword to the Third Edition

Preface

Concepts, Principles, Guidelines, and Techniques / Part 1：

Evaluating: Part of a Ten-Step Process / 1：

Reasons for Evaluating / 2：

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