Designing for older adults : principles and creative human factors approaches

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Designing for older adults : principles and creative human factors approaches / Arthur D. Fisk ... [et al.]

版:

2nd ed

資料種別:

図書

出版情報:

Boca Raton : CRC Press, c2009

形態:

xx, 277 p. ; 25 cm

シリーズ名:

Human factors & aging series <BA91084710>

著者名:

ISBN:

9781420080551 [1420080555] (: hardcover : alk.)

書誌ID:

BA91087173

子書誌情報

フルテキスト

所蔵情報

他の版・巻

書誌詳細

注記:

Includes bibliographical references (p. 249-255) and indexes
Other editors at title page: Wendy A. Rogers, Neil Charness, Sara J. Czaja, Joseph sharit

主題:

Human engineering; Older people

言語:

英語

目次情報:

Preface to the Second Edition

Preface to the First Edition

About the Authors

Author Contact Information

Fundamentals / Section 1：

Toward Better Design for Older Adults / Chapter 1：

Demographics / 1.1：

What Products Do Older Adults Use? / 1.2：

Is Good Design Worth the Effort? / 1.3：

How Do We Define "Older Adult"? / 1.4：

Toward Better Design / 1.5：

General Guidelines, Specific Questions / 1.6：

Overview of the Book / 1.7：

Recommended Reading

Characteristics of Older Adult Users / Chapter 2：

What Are the Underpinnings of Human Factors? / 2.1：

What Human Characteristics Should Be Considered? / 2.2：

Aging and the Sensory Modalities / 2.3：

Taste and Smell / 2.3.1：

Haptics / 2.3.2：

Audition / 2.3.3：

Vision / 2.3.4：

Cognition / 2.4：

Memory / 2.4.1：

Attention / 2.4.2：

Spatial Cognition / 2.4.3：

Understanding Written and Spoken Language / 2.4.4：

Control of Movements and Movement Speed / 2.5：

Summary of Review / 2.6：

Guidance for Design / 2.7：

Guiding the Design Process / Chapter 3：

Principles of Design / 3.1：

Universal Design / 3.2：

What Makes a Product Usable? / 3.3：

Measuring Usability Components / 3.4：

User-Centered Design (UCD) / 3.5：

Task Analysis / 3.5.1：

Usability Testing / 3.5.2：

Two Perspectives to Usability Testing / 3.5.2.1：

Usability Test Plan / 3.5.2.2：

Think-Aloud Verbal Protocols / 3.5.2.3：

Equipment / 3.5.2.4：

Participants / 3.5.2.5：

Pilot Testing and Training / 3.5.2.6：

Field Observations / 3.5.3：

Interviews / 3.5.4：

Questionnaires / 3.5.5：

Focus Groups / 3.5.6：

Design Methods That Do Not Involve the User / 3.6：

Checklists and Guidelines / 3.6.1：

Heuristic Evaluation / 3.6.2：

Layout Analysis / 3.6.3：

The Product Design Lifecycle / 3.7：

Conclusion / 3.8：

Design Guidelines / Section 2：

Improving Perception of Information / Chapter 4：

Visual Perception / 4.1：

Text Characteristics / 4.1.1：

Icons versus Text / 4.1.2：

Additional Factors to Consider / 4.1.3：

Guidelines for Visual Presentation of Information / 4.2：

General Lighting Guidelines / 4.2.1：

Text / 4.2.2：

Use of Three-Dimensional Displays / 4.2.3：

Issues in Aging and Auditory Perception / 4.3：

Thresholds for Sounds / 4.3.1：

Speech Perception / 4.3.2：

Localization / 4.3.3：

Guidelines for Auditory Presentation of Information / 4.4：

Sound / 4.4.1：

Speech / 4.4.2：

Issues in Haptics / 4.5：

Overview of Haptics / 4.5.1：

Vibration Perception / 4.5.2：

Guidelines for Haptic Presentation of Information / 4.6：

Using These Guidelines for Optimizing Perception of Information / 4.7：

Design of Input and Output Devices / Chapter 5：

Issues in Aging and the Design of Input Devices / 5.1：

Minimizing Steps / 5.1.1：

Consistency / 5.1.2：

Types of Input Devices / 5.2：

Guidelines for the Design of Input Devices / 5.3：

Issues in Aging and the Design of Output Devices / 5.4：

Guidelines for the Design of Output Devices / 5.5：

Using These Guidelines for Effective Design of Input and Output Devices / 5.6：

Interface Design / Chapter 6：

Interface Design Issues / 6.1：

Issues in Aging and Interface Design / 6.2：

Do Older Adults Use Computer Technologies? / 6.2.1：

Multiple Levels of User Abilities / 6.2.2：

User Goals and Expectations / 6.2.3：

Information Organization / 6.2.4：

Getting Lost in the System and Navigation Tools / 6.2.5：

Depth versus Breadth / 6.2.6：

Compatibility / 6.2.7：

Documentation and Error Recovery / 6.2.8：

Guidelines for Effective Interface Design / 6.3：

Physical Characteristics / 6.3.1：

Navigation / 6.3.2：

Conceptual / 6.3.3：

Using These Guidelines to Facilitate Proper Interface Design / 6.4：

Design of Training and Instructional Programs / Chapter 7：

Principles of Instruction / 7.1：

An Integrated Approach to Instructional Design for Complex Tasks / 7.2：

Human Cognitive Limitations and the Design of Instructional Programs / 7.3：

Learning Tasks / 7.3.1：

Supportive Information / 7.3.2：

Procedural Information / 7.3.3：

Part-Task Practice / 7.3.4：

Illustration of Design Principles and Strategies / 7.4：

Pacing / 7.5：

Organization of the Training Material / 7.6：

Consistency of Information / 7.7：

Temporal Spacing Considerations / 7.8：

Adaptive Training / 7.9：

Feedback / 7.10：

The Use of Simulation in Training / 7.11：

E-Learning / 7.12：

Performance Assessment / 7.13：

Guidelines for the Design of Training and Instructional Programs / 7.14：

Train Using Sets of Holistic Practice Tasks / 7.14.1：

Provide Supportive Information / 7.14.2：

Training Procedural Information / 7.14.3：

Promoting Deeper Learning / 7.14.4：

Environmental Considerations / 7.14.5：

Learning Materials / 7.14.6：

Reducing Training Demands / 7.14.7：

Exemplar Applications / 7.15：

Making the Work Environment Age-Friendly / Chapter 8：

The Workplace of the 21st Century / 8.1：

Technology in the Workplace / 8.1.1：

Changes in Work Arrangements / 8.1.2：

What We Know about Older Workers: Myths and Realities / 8.2：

Adaptation to Changes in Jobs / 8.2.1：

Older Workers and Productivity / 8.2.2：

The Potential Implications of Aging for Work / 8.3：

Sensory and Perceptual Changes / 8.3.1：

Psychomotor Skills, Strength, and Endurance / 8.3.2：

Cognition and Learning / 8.3.3：

Maximizing the Usefulness and Usability of Healthcare Technologies / 8.4：

What Makes Healthcare Technologies Unique? / 9.1：

Movement Control, Perception, Cognition, and Interface Design / 9.2：

Training Issues / 9.3：

Maintenance, Calibration, and Updating of the Technology / 9.4：

Maintenance / 9.4.1：

Calibration / 9.4.2：

Updating / 9.4.3：

Safety Issues / 9.5：

Hazard Awareness / 9.5.1：

Warnings / 9.5.2：

Credibility / 9.6：

The Internet / 9.6.1：

Medical Devices / 9.6.2：

Transportation / 9.7：

Driving / 10.1：

Driver Training and Screening / 10.1.1：

Advanced Technology Systems / 10.1.2：

Redesign of Roadway and Signage Systems / 10.1.3：

Pedestrian Behavior / 10.2：

Wayfinding in Built Environments / 10.3：

Spatial Organization / 10.3.1：

Landmarks, Signage, and Directories / 10.3.2：

Maps / 10.3.3：

Negotiating Public Transportation Environments / 10.4：

Wayfinding / 10.4.1：

Arrival at the Airport / 10.4.2：

Boarding Pass Dispensing Devices / 10.4.3：

Traveling to the Gate / 10.4.4：

Security Area and Embarking/Disembarking Planes / 10.4.5：

Designing Accommodations for Aging-in-Place / 10.5：

Where and How Older Adults Live / 11.1：

Evaluating the Home / 11.2：

Falls / 11.2.1：

Structural Modifications / 11.2.2：

Lighting / 11.2.3：

Products for Independent Living / 11.2.4：

Advanced Technology Development / 11.3：

Memory Supports / 11.3.1：

Home Monitoring Systems / 11.3.2：

Social Support / 11.3.3：

Technology Acceptance and Privacy Issues / 11.3.4：

Acceptance Decision Tree / 11.3.5：

Tutorials / 11.4：

Involving Older Adults in Research and Usability Studies / Chapter 12：

Inclusion of Representative Samples / 12.1：

Selection Criteria / 12.2：

Participant Recruitment / 12.3：

Study Protocols / 12.4：

Measurement Instruments / 12.5：

Guidelines for Including Older Adults in Research and Usability Studies / 12.6：

Conducting Focus Groups with Older Adults / Chapter 13：

Developing the Script / 13.1：

Introduction and Icebreaker Question / 13.1.1：

Developing the Questions / 13.1.2：

Preparing for the Interviews / 13.2：

Training the Moderator(s) / 13.2.1：

Developing Ancillary Materials / 13.2.2：

Selecting the Interview Environment / 13.2.3：

Collecting the Data / 13.3：

Choosing the Participants / 13.3.1：

Conducting the Interview / 13.3.2：

Data Analysis / 13.4：

Segmenting and Coding the Data / 13.4.1：

Interpreting the Data / 13.4.2：

Guidelines for Effective Focus Group Research / 13.5：

Conducting the Focus Group Session / 13.5.1：

Analyzing and Interpreting the Data / 13.5.3：

Focus Group Research in General

Focus Group Studies with Older Adults

Statistical Considerations in Usability Testing / Chapter 14：

Precise Measurement Studies / 14.1：

Problem Discovery Studies / 14.2：

Summary / 14.3：

Guidelines for Determining Sample Sizes for Usability Test Studies / 14.4：

Task Analysis and Error Prediction / Chapter 15：

Human Failure Modes and Effects Analysis (HFMEA) / 15.1：

Example: Self-Checkout Systems / 15.3：

Generating the HFMEA for the Example / 15.4：

Guidelines for Task Analysis and Error Prediction / 15.5：

GOMS Modeling for Older Adults / Chapter 16：

Reducing Data Entry Burden for a Software Authentication Process / 16.1：

Assumptions about Task Processes / 16.1.1：

Modeling Task Performance at the Operator Level / 16.1.2：

Error Analysis / 16.1.3：

Error Correction Cost / 16.1.4：

Trade-Offs in Design / 16.2：

Guidelines for GOMS Modeling for Older Adults / 16.3：

Multimedia Design / Chapter 17：

Does Media Matter? / 17.1：

The Role of Cognition in Multimedia Learning Systems / 17.2：

Ten Guidelines for Designing Multimedia Instructional Programs / 17.3：

A Software Application Example / 17.4：

Synthesis and Comments / 17.5：

Themes / 18.1：

Older Adults Do Use New Technologies / 18.1.1：

Past Experience (or Lack Thereof) Influences Performance / 18.1.2：

If It Cannot Be Seen, Heard, or Manipulated, It Cannot Be Used / 18.1.3：

Age-Related Declines in Cognition Influence Performance / 18.1.4：

Environmental Support/Knowledge in the World/Affordances / 18.1.5：

Preferences Do Not Necessarily Map to Performance / 18.1.6：

Training, Documentation, and User Help Are Necessary (and Should Be Well Designed) / 18.1.7：

User Testing Is Crucial for Successful Design / 18.1.8：

Good Design for Older Adults Is Generally Good Design for Everyone / 18.1.9：

Attitudes Matter / 18.1.10：

Development of Future Technology / 18.2：

New Is Always New / 18.2.1：

New and Improved Is Not Necessarily Better / 18.2.2：

References / 18.3：

Author Index

Subject Index

Preface to the Second Edition

Preface to the First Edition

About the Authors

Author Contact Information

Fundamentals / Section 1：

Toward Better Design for Older Adults / Chapter 1：

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