| Preface and Acknowledgments |
| Introduction |
| Uncovering a Hidden Dynamic in the Challenge of Change / Part I： |
| Reconceiving the Challenge of Change / 1： |
| Uncovering the Immunity to Change / 2： |
| "We Never Had a Language for It": Engaging the Emotional Life of the Organization / 3： |
| Overcoming the Immunity to Change in Organizations, Individuals, and Teams / Part II： |
| Overcoming the Groupwide Immunity to Change: A Collective Approach / 4： |
| David Doesn't Delegate Overcoming an Individual's Immunity to Change / 5： |
| Cathy Can't Contain Herself: Overcoming an Individual's Immunity to Change / 6： |
| The Case of Nascent Pharmaceuticals: Overcoming Individual Immunities to Help a Team Succeed / 7： |
| Over to You: Diagnosing and Overcoming Immunities in Yourself and Your Organization / Part III： |
| Unlocking Potential Three Necessary Ingredients / 8： |
| Diagnosing Your Own Immunity to Change / 9： |
| Overcoming Your Immunity to Change / 10： |
| Surfacing Your Collective Immunity to Change / 11： |
| Conclusion: Growing Your Own, How to Lead So People Develop |
| Notes |
| Index |
| About the Authors |
| Preface and Acknowledgments |
| Introduction |
| Uncovering a Hidden Dynamic in the Challenge of Change / Part I： |
| Reconceiving the Challenge of Change / 1： |
| Uncovering the Immunity to Change / 2： |
| "We Never Had a Language for It": Engaging the Emotional Life of the Organization / 3： |
