| (Note: Each chapter includes summary, bibliography, biography) |
| Technology and Standards / I： |
| Groupware Technology and Applications / 1： |
| An Introduction to Groupware |
| A Framework for Groupware |
| The Groupware Market? To Meet or Not to Meet? |
| Groupware Trends |
| Justifying Groupware to Your Organization |
| Making Groupware Work For You |
| The Challenges of Groupware |
| Groupware: Changing the Organization |
| Electronic Mail and Messaging Karl Wong / 2： |
| Introduction and Overview |
| LAN Email Primer |
| Elements of Messaging |
| Types of Email Systems |
| Standards |
| Messaging APIS |
| Messaging Issues |
| Mobile Messaging |
| Messaging Today and Tomorrow |
| Building Upon the Messaging Infrastructure |
| The Future and Conclusions |
| Workflow: Applying Automation to Group Processes / 3： |
| Where Workflow Fits in Groupware |
| Workflow Defined |
| Useful Definitions |
| The Relationship of Workflow and Business Process Design |
| Where Workflow is Being Implemented |
| Categories of Workflow Applications- Useful Guidelines |
| Barriers to Implementing Workflow |
| Features of a Workflow System |
| Components of Workflow Products |
| Architectural Models for Workflow |
| Selecting Processes to Automate |
| The People Issues in Workflow |
| Key Players in the Workflow Market |
| The Future of Workflow |
| Group Calendaring and Scheduling Jack Perry / 4： |
| A Scheduling Scenario |
| Without Group Calendaring and Scheduling |
| With Group Calendaring and Scheduling |
| Time, the Scarce Resource! Group Calendaring and Scheduling Grows Up! Providing Groupness |
| Implementation Issues |
| Implementation |
| What's Next in Group Calendaring and Scheduling |
| A View from the Inside |
| The Collaborative Imperative for Document Management / 5： |
| Introduction: Document Management has Come of Age |
| Collaborative Document Management Requirements |
| Document Management Standards |
| Text Retrieval, Content Collaboration |
| Summary and Conclusion |
| Appendix |
| Electronic Meeting Systems: Ten Years of Lessons Learned / 6： |
| What is an Electronic Meeting System? Lessons from the Field |
| Lessons Yet to Be Learned |
| The Meeting Environment of the Future |
| Conclusions |
| References |
| Notes for Lotus and the World: Sighting the Goal / 7： |
| What is Notes? Achieving the Goal |
| Notes as a Re-Engineering Agent |
| Partners in Notes |
| Up and Coming |
| Single Mail User Interface and Infrastructure |
| Microsoft Exchange: Integrating Messaging and Groupware in a Unified Information-Sharing Environment Greg Lobdell / 8： |
| Overview |
| Introducing Microsoft Exchange |
| What is Microsoft Exchange? Microsoft Exchange Architecture |
| Putting Microsoft Exchange to Work |
| IBM and the Role of Groupware in the Enterprise / 9： |
| The Environment for Groupware |
| IBM'S Workgroup Strategy |
| Workgroup Topology |
| Functional Building Blocks |
| Solutions |
| Continued Evolution |
| Digital's Client-Server Solutions for Workgroup Integration Dilip Phadke and Don Harbison / 10： |
| Building on Experience: Taking on the Future |
| New Organizational Model |
| Digital's Groupware Strategy |
| Shared Applications and Information Frameworks |
| Digital's Groupware Portfolio |
| Digital's Groupware Future |
| Digital's Groupware Product Portfolio |
| LinkWorks |
| The TeamLinks Workgroup Solution |
| MailWorks for UNIX |
| MAILbus |
| Biographies |
| Novell's Groupware Strategy Bob Young |
| Why Novell is in the Groupware Market |
| Novell's Current Groupware Products |
| GroupWise |
| Collaborative Share for GroupWise |
| SoftSolutions |
| InForms |
| Novell Uses What It Sells |
| St. Mary's Hospital for Children: A Case Study |
| Novell's Collaborative Computing |
| Environment (CCE) |
| Merging Product Strategies |
| CCE Framework Elements |
| Network Services |
| Administration and Management |
| Service Components |
| Client Components |
| CCE Design Philosophies |
| Openness |
| CrossPlatform Support |
| CCE Framework Summary |
| Division Reorganization for CCE |
| Groupware Strategy Comparison |
| Novell Compared to Lotus |
| Novell Compared to Microsoft |
| Summary |
| Biography |
| Implementation & Management Strategies and Case Studies / Part III： |
| Designing Team Support Applicat / 12： |
| (Note: Each chapter includes summary, bibliography, biography) |
| Technology and Standards / I： |
| Groupware Technology and Applications / 1： |
図書
