Preface |
What is Trouble Shooting? / 1: |
Characteristics of a Trouble-Shooting Problem / 1.1: |
Characteristics of the Process Used to Solve Trouble-Shooting Problems / 1.2: |
Self-Test and Reflections / 1.3: |
Overview of the Book / 1.4: |
Summary / 1.5: |
Cases to Consider / 1.6: |
The Mental Problem-Solving Process used in Trouble Shooting / 2: |
Problem Solving / 2.1: |
Trouble Shooting / 2.2: |
Overall Summary of Major Skills and a Worksheet / 2.3: |
Example Use of the Trouble-Shooter's Worksheet / 2.4: |
Rules of Thumb for Trouble Shooting / 2.5: |
Overall / 3.1: |
Transportation Problems / 3.2: |
Energy Exchange / 3.3: |
Homogeneous Separation / 3.4: |
Heterogeneous Separations / 3.5: |
Reactor Problems / 3.6: |
Mixing Problems / 3.7: |
Size-Decrease Problems / 3.8: |
Size Enlargement / 3.9: |
Vessels, Bins, Hoppers and Storage Tanks / 3.10: |
"Systems" Thinking / 3.11: |
Health, Fire and Stability / 3.12: |
Trouble Shooting in Action: Examples / 4: |
Case '3: The Case of the Cycling Column / 4.1: |
Case '4: Platformer Fires / 4.2: |
Case '5: The Sulfuric Acid Pump / 4.3: |
Case '6: The Case of the Utility Dryer / 4.4: |
Case '7: The Case of the Reluctant Crystallizer / 4.5: |
Reflections about these Examples / 4.6: |
Polishing Your Skills: Problem-Solving Process / 5: |
Developing Awareness of the Problem-Solving Process / 5.1: |
Strategies / 5.2: |
Exploring the "Context": what is the Real Problem? / 5.3: |
Creativity / 5.4: |
Self-Assessment / 5.5: |
Summary and Self-Rating / 5.6: |
Polishing Your Skills: Gathering Data and the Critical-Thinking Process / 6: |
Thinking Skills: How to Select Valid Diagnostic Actions / 6.1: |
Thinking Skill: Consistency: Definitions, Cause-Effect and Fundamentals / 6.2: |
Thinking Skills: Classification / 6.3: |
Thinking Skills: Recognizing Patterns / 6.4: |
Thinking Skill: Reasoning / 6.5: |
Feedback and Self-Assessment / 6.6: |
Exercises / 6.7: |
Polishing Your Skills: Interpersonal Skills and Factors Affecting Personal Performance / 7: |
Interpersonal Skills / 7.1: |
Factors that Affect Personal Performance / 7.2: |
The Environment / 7.3: |
Exercises and Activities / 7.4: |
Prescription for Improvement: Put it all Together / 8: |
Approaches to Polish Your Skill / 8.1: |
Cases to Help you Polish Your Skill / 8.2: |
What Next? / 8.3: |
Summary of Highlights / 9.1: |
Reflection and Self-Assessment are Vital for the Development of Confidence / 9.2: |
Going Beyond this Book: Setting Goals for Improvement / 9.3: |
Going Beyond this Book: Updating your Rules of Thumb and Symptom / 9.4: |
Cause Data for Process Equipment |
Beyond this Book: Sources of Other Cases / 9.5: |
Literature References |
Index I. CD Contents |
Feedback about Experience with Process Equipment / Appendix A: |
Improving "Systems Thinking" / Appendix B: |
Feedback on the Cases in Chapters 1, 2 and 7 / Appendix C: |
Coded Answers for the Questions Posed to Solve the Cases / Appendix D: |
Debrief for the Trouble-Shooting Cases / Appendix E: |
Other Tasks for the Skill-Development Activities in Chapter 5 / Appendix F: |
Selected Responses to the Activities in Chapters 6 and 7 / Appendix G: |
Data about "Causes" for Selected Process Equipment / Appendix H: |
Feedback about Symptoms for Selected Causes / Appendix I: |
Guide for Students: How You Can Get the Most from this Book. J- / Appendix J: |
Getting Started: Get the Big Picture. J- |
Try a Trouble-Shooting Case where the Problem is Reasonably Well Defined. J- |
See How Others Handle a Case. J- |
Pause, Reflect on the Pretest |
Preface |
What is Trouble Shooting? / 1: |
Characteristics of a Trouble-Shooting Problem / 1.1: |
Characteristics of the Process Used to Solve Trouble-Shooting Problems / 1.2: |
Self-Test and Reflections / 1.3: |
Overview of the Book / 1.4: |