| Foundations |
| Towards an Understanding of E-Government Induced Change Drawing on Organization and Structuration Theories / Anne Fleur van Veenstra ; Marijn Janssen ; Yao-Hua Tan |
| Ten Years of E-Government: The 'End of History' and New Beginning / Ake Grönlund |
| Siblings of a Different Kind: E-Government and E-Commerce / Karine Barzilai-Nahon ; Hans Jochen Scholl |
| Inter-organizational Information Systems and Interaction in Public vs. Private Sector - Comparing Two Cases / Ulf Melin ; Karin Axelsson |
| Information Strategies for Open Government: Challenges and Prospects for Deriving Public Value from Government Transparency / Sharon S. Dawes ; Natalie Helbig |
| Defining a Taxonomy for Research Areas on ICT for Governance and Policy Modelling / Fenareti Lampathaki ; Yannis Charalabidis ; Spyros Passas ; David Osimo ; Melanie Bicking ; Maria A. Wimmer ; Dimitris Askounis |
| Analyzing the Structure of the EGOV Conference Community / Nu?a Erman ; Ljup?o Todorovski |
| Transformation |
| Drift or Shift? Propositions for Changing Roles of Administrations in E-Government / Ralf Klischewski |
| An Institutional Perspective on the Challenges of Information Systems Innovation in Public Organisations / Garnel O. Wiredu |
| Agriculture Market Information Services (AMIS) in the Least Developed Countries (LDCs): Nature, Scopes, and Challenges / M. Sirajul Isalarn ; Åke Grönlund |
| Community-Based E-Government: Libraries as E-Government Partners and Providers / John Carlo Bertot |
| Civil Servants' Internet Skills: Are They Ready for E-Government? / Alexander van Deursen ; Jan van Dijk |
| Channel Choice and Source Choice of Entrepreneurs in a Public Organizational Context: The Dutch Case / Jurjen Jansen ; Lidwien van de Wijngaert ; William Pieterson |
| Evaluation |
| Measuring and Benchmarking the Back-end of E-Government. A Participative Self-assessment Approach |
| Assessing Emerging ICT-Enabled Governance Models in European Cities: Results from a Mapping Survey / Gianluca Misuraca ; Enrico Ferro ; Brunella Caroleo |
| Designing and Evaluating Dashboards for Multi-agency Crisis Preparation: A Living Lab / Nitesh Bharosa ; Sebastiaan Meijer ; Fritjof Brave |
| Automatic Generation of Roadmap for E-Government Implementation / Mauricio Solar ; Daniel Pantoja ; Gonzalo Valdes |
| Adoption and Diffusion |
| Success of Government E-Service Delivery: Does Satisfaction Matter? / Parmita Saha ; Atanu Nath ; Esmail Salehi-Sangari |
| Emerging Barriers in E-Government Implementation / Spyros Angelopoulos ; Fotis Kitsios ; Petros Kofakis ; Thanos Papadopoulos |
| Rituals in E-Government Implementation: An Analysis of Failure / Rahul De' ; Sandeep Sarkar |
| E-Governance - A Challenge for the Regional Sustainable Development in Romania / Mihaela Muresan |
| Citizen Perspective and Social Inclusion |
| Towards a Roadmap for User Involvement in E-Government Service Development / Jesper Holgersson ; Eva Söderström ; Fredrik Karlsson ; Karin Hedström |
| ICT Diffusion in an Aging Society: A Scenario Analysis / Marco Cantamessa ; Maurizio Leo |
| What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive E-Government / Bjoern Niehaves ; Ralf Plattfaut |
| Design of an Open Social E-Service for Assisted Living / Gustaf Juell-Skielse ; Petia Wohed |
| Infrastructure |
| How to Develop an Open and Flexible Information Infrastructure for the Public Sector? / Erik Hornnes ; Arild Jansen ; Oivind Langeland |
| Interoperability in Public Sector: How Use of a Lightweight Approach Can Reduce the Gap between Plans and Reality / Svein Ølnes |
| Dynamic Public Service Mediation / Wout Hofman ; Mark van Staalduinen |
| Enabling Interoperability of Government Data Catalogues / Fadi Maali ; Richard Cyganiak ; Vassilios Peristeras |
| Knowledge Sharing in E-Collaboration / Neil Ireson ; Gregoire Burel |
| Digital Certificate Management for Document Workflows in E-Government Services / Florin Pop ; Ciprian Dobre ; Decebal Popescu ; Vlad Ciobanu ; Valentin Cristea |
| Software Reuse in Local Public Bodies: Lessons Learned in Tuscany / Vincenzo Ambriola ; Giovanni A. Cignoni |
| Business Process Modelling |
| From Bureaucratic to Quasi-Market Environments: On the Co-evolution of Public Sector Business Process Management |
| Process and Data-Oriented Approach for Bundling Corporate Reporting Duties to Public Authorities - A Case Study on the Example of Waste Management Reporting / Armin Sharafi ; Petra Wolf ; Helmut Krcmar |
| Toward a Formal Approach to Process Bundling in Public Administrations / Marten Jurisch |
| Designing Quality Business Processes for E-Government Digital Services / Flavio Corradini ; Damiano Falcioni ; Andrea Polini ; Alberto Polzonetti ; Barbara Re |
| Author Index |
| Foundations |
| Towards an Understanding of E-Government Induced Change Drawing on Organization and Structuration Theories / Anne Fleur van Veenstra ; Marijn Janssen ; Yao-Hua Tan |
| Ten Years of E-Government: The 'End of History' and New Beginning / Ake Grönlund |
