Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage

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Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage / Gloria J. Miller, Dagmar Brautigam, Da Br¥xE8autigam, Dagmar Br?�Nautigam, Dagmar Br?utigam, Dagmar Br?autigam, Dagmar Br?autigam, Stefani V. Gerlach, Stefanie Virginia Gerlach

資料種別:

電子ブック

出版情報:

Wiley Online Library - AutoHoldings Books
Hoboken : John Wiley & Sons, Inc., 2006

著者名:

Gerlach, Stefanie Virginia

さらに 3 件

ISBN:

9780470044476 [0470044470]
9781119197010 [1119197015]
9781119090335 [1119090334]

書誌ID:

OB00448322

子書誌情報

フルテキスト

所蔵情報

書誌詳細

その他の標題:

BUSINESS INTELLIGENCE COMPETENCY CENTERS

主題:

Information Technology - General and Others

言語:

英語

目次情報:

Foreword

Preface

Acknowledgments

Introduction / Chapter 1：

Overview

Business Intelligence as a Competitive Differentiator

Business Intelligence Competency Center

Summary

Business Intelligence in the Organization / Chapter 2：

General Findings of the Survey

Business Intelligence Competency Centers

Primary Functions of the Business Intelligence Competency Center / Chapter 3：

Functional Areas Inside the BICC

Detailed Checklist for the Functional Areas in the BICC

Related Functional Areas

Planning a Business Intelligence Competency Center: Using the Information Evolution Model / Chapter 4：

Four Critical Dimensions of the Information Evolution Model

Five Levels of Maturity in the Information Evolution Model

Defining the BI Strategy

Human Capital / Chapter 5：

Staffing the Business Intelligence Competency Center

Knowledge Processes / Chapter 6：

Knowledge Processes in the Business Intelligence Competency Center's Functional Areas

Culture / Chapter 7：

Organizational Setup and Funding

Performance Metrics

Knowledge Management

Change Management

Infrastructure / Chapter 8：

Considerations from a BICC Perspective

Business Intelligence Infrastructure Selection Criteria

Road Map to Implementing a BI Infrastructure

Setting Up and Ensuring Ongoing Support / Chapter 9：

Setup Process in Detail

Working with Software Vendors

Cases from the Field / Chapter 10：

Insurance, South Africa: Mutual & Federal Defines Business Intelligence Strategy

Public Administration, Italy: CSI-Piemonte Manages Growth with a Business Intelligence Competency Center

Banking, Belgium: KBC Benefits from an SAS Business Intelligence Competency Center

Banking, South Africa: Competency Center Drives Return on BI Investments at Nedbank

Ten Recommendations for a Highly Effective Business Intelligence Competency Center / Chapter 11：

Have a Vision for Business Intelligence

Create a Joint Venture Between Business and Information Technology

It's a Process, Not a Project

Maintain Clear Vision, Concrete Objectives

Integrate and Consolidate

Practice Effective Change Management

Carry Out Staff Induction, Training, Development

Deliver Ongoing Value

Ensure the Infrastructure's Depth and Breadth

Use a Multidimensional Approach

List of Abbreviations / Appendix A：

Additional Roles / Appendix B：

Index

Foreword

Preface

Acknowledgments

Introduction / Chapter 1：

Overview

Business Intelligence as a Competitive Differentiator

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